Frequently Asked Questions
White Rock Medical Center offers a comprehensive range of healthcare services, including:
- Primary Care
- Cardiology
- Stroke Care
- Gastroenterology
- Orthopedic & Musculoskeletal Care
- Spine Surgery
- Bariatric Surgery & Non-Surgical Weight Loss
- Substance Abuse Treatment & Detoxification
- Emergency Care
Our dedicated team is here to provide you with exceptional care across these specialties.
At White Rock Medical Center, we pride ourselves on:
- Comprehensive care across an inclusive range of specialties
- Patient-centered outcomes that ensure your individual needs are met
- A personalized approach to care that treats you like family
- Innovative, technology-driven medical solutions that make care safer, faster, and more effective
These factors come together to make us a trusted healthcare provider in the Dallas area.
White Rock Medical Center is committed to providing excellent quality and safe care for our patients. We are:
- Accredited by the Center for Improvement in Healthcare Quality (CIHQ)
- Licensed by the State of Texas
- Certified by the esteemed Centers for Medicare & Medicaid Services (CMS)
In addition to these certifications, we have rigorous safety protocols in place, including infection control measures, patient identification procedures, and continuous staff training, ensuring a safe and secure atmosphere for all patients. These measures and certifications reflect our dedication to delivering exceptional, high-quality healthcare.
Yes, we are open 24 hours a day, 7 days a week. Whether you need emergency care or scheduled services, we are here to assist you whenever you need it.
You can find detailed parking information, including maps and descriptions of the various parking areas, on our Parking Information page. We offer multiple parking options for patients and visitors, making your visit as easy as possible.
To pay your bill, simply visit the Pay Your Bill page on our website. You can find clear instructions on how to submit your payment online, or contact us for assistance.
Yes, we do accept a wide variety of insurance plans. For specific coverage details, please contact us or communicate with your insurance provider to confirm if we are within your network.
To request your medical records, please contact our Medical Records department either by calling our main number or sending us an email. Our team will guide you through the process to ensure a smooth experience.
Yes, we offer multiple parking options, including:
- Patient & Visitor Parking
- ER Parking for quick access to emergency services
- Multi-Level Parking Garage located between the West Tower and the main building
- Parking for Professional Building 1 at 1151 Buckner Boulevard
All of these parking areas are conveniently located near our hospital and facilities.
Yes, we offer financial counseling services to help you explore payment arrangements and financial assistance options. Please connect with our expert team to discuss your options further.
Yes, all of our doctors and surgeons are board-certified. This ensures that you receive the highest level of expertise and care across various medical specialties.
What sets us apart is our commitment to the best patient-centered care, advanced medical technology, and a team of board-certified professionals. We focus on providing exceptional healthcare services in a compassionate, efficient, and personalized manner.
Yes, you can view our current job openings by visiting the Current Jobs page on our website. We regularly update our listings and encourage you to explore career opportunities with us.